Aditional information
IMPORTANT INFO
WELCOME TO CUSCO
Upon arrival at Cusco airport, you will be met and transferred to your hotel. Please provide your full flight details at least 14 days prior to arrival. Look for our representative holding an orange INCA EXPEDITIONS board at the arrival terminal. We can accommodate tours on any date that suits you!
THE BRIEFING
A pre-trek briefing will be held at 6:00 pm the night before your trek at our office, located at Calle Punacchupan 196, office 201 (second floor)
CAN I STORE MY LUGGAGE AT YOUR OFFICE?
Certainly! During the Machu Picchu Tour, you can store your main luggage at our office or your hotel, whichever is more convenient. Please ensure you do not pack items you will need for your hike.
HOW TO BOOK THE MACHU PICCHU TOUR
- To book your Machu Picchu Tour, fill out our booking form by clicking BOOK NOW on our homepage or use this link.
Please provide the following information for each participant:
- Full name (as per passport)
- Gender
- Passport number
- Date of Birth (dd/mm/yyyy)
- Nationality
- A deposit of US$211.00 per person is required to secure your Machu Picchu entrance and train ticket. You can make the deposit by clicking the VISA or PAYPAL symbols on our homepage or booking page, or use this link.
WHAT ABOUT THE BALANCE?
To avoid high credit card fees in Peru, you may pay the balance in cash (US dollars or Peruvian soles) at our office in Cusco. ATMs are available within the historical center. Alternatively, you can pay online via VISA or PAYPAL, with a 5.5% service fee. To pay through PAYPAL, log into your PAYPAL account and use our email address incasexpeditions@gmail.com.
HOW DO I QUALIFY FOR THE STUDENT DISCOUNT?
According to Peruvian law, students must be under 18 years old at the time of the trek or tour to qualify for the discount. Students aged 18 and above need to present a valid university ID. For students aged 11 to 17, the discount is $30 USD. For children aged 2 to 11, the discount is $40 USD. Children aged 0 to 2 are free. All students must provide a copy of their passport at the time of booking to receive the discount. Send copies to info@incasexpeditions.com.
MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?
No, once the tickets are purchased, government regulations do not permit any changes. Tickets are non-transferable and non-refundable. If you cancel your Machu Picchu Tour, the deposit is not refundable.
DO I NEED MY ORIGINAL PASSPORT FOR THE MACHU PICCHU TOUR?
Yes, you must bring your original passport. It is crucial that it matches the passport number used to book your Machu Picchu entrance, train ticket, and other reservations. The rangers and train company will check your passport. If you are renewing your passport or changing your name, send us your old passport information to secure your permit, and we can update it for a fee of $25 USD per person. We need copies of both old and new passports to make this change. If you prefer not to pay this fee, bring both passports with you to Peru. You must show both passports to enter Machu Picchu or board the train.
WHAT IS THE WEATHER LIKE ON THE MACHU PICCHU TOUR?
Weather in the area is unpredictable. We recommend bringing a warm jacket for the early morning and a rain poncho in case of rain.
ARE WE DROPPED OFF AT OUR HOTEL AFTER THE MACHU PICCHU TOUR?
Yes, our package includes dropping you off at your hotel after the trek or tour. If your hotel is in the Sacred Valley, such as Ollantaytambo or Urubamba, we will drop you there as well. If you stay in Ollantaytambo before the trek, we will pick you up from there.
TIPPING
While tipping is not mandatory, it is highly appreciated if you are pleased with the services provided. Although it may not be a common practice in your country, tipping is an important aspect of the tourism industry in many INCA EXPEDITIONS destinations. It encourages high-quality service and is a valued tradition. Feel free to tip according to your satisfaction with the service and the duration of your tour. A tip should be given only if you feel that the service you received was exceptional.
ARE YOU SUSTAINABLE?
Yes, we are committed to being a local, sustainable, and responsible tourism operator. We adhere to universal tourism principles, which include protecting the environment, benefiting local communities, and respecting their culture and religion. All our staff are trained to understand and respect the local places and people, ensuring a responsible and respectful approach to tourism.