Aditional information
IMPORTANT INFORMATION
WELCOME TO CUSCO
Upon arrival at Cusco airport, you will be met and transferred to your hotel. Please provide your full flight details at least 14 days prior to arrival. Look for our representative with an orange INCA EXPEDITIONS board at the arrival terminal exit. Tours can be scheduled on any date that suits you!
THE BRIEFING
A pre-trek briefing will be held at 6:00 pm the night before your trek at our office, located at Calle Punacchupan 196, office 201 (second floor)
CAN I STORE MY LUGGAGE AT YOUR OFFICE?
Yes, you can store your main luggage at our office or at your hotel during the Machu Picchu Tour.
HOW TO BOOK THE TOUR?
- Booking Form: Complete our booking form by clicking on “BOOK NOW” on our homepage or here.
- Required Information: Provide the following for each participant:
- Full name (as on passport)
- Gender
- Passport number
- Date of Birth (dd/mm/yyyy)
- Nationality
- Deposit: A deposit of $200 USD per person is required to secure your Machu Picchu entrance and train tickets. You can make this payment via VISA or PAYPAL on our homepage or booking page.
BALANCE PAYMENT
To avoid high credit card fees, you may pay in cash (USD or Peruvian soles) at our office in Cusco. ATMs are available in the historical center for cash withdrawals. Alternatively, you can pay by VISA or PAYPAL online, with a 5.5% service fee charged by these platforms. For PAYPAL payments, use our email address incasexpeditions@gmail.com.
STUDENT DISCOUNT
To qualify:
- Under 18: $30 USD discount. Provide a copy of your passport at booking.
- Ages 18 and above: Must provide a valid university ID with photo, university name, and expiration date. Discounts are $30 USD for students aged 18-25, $40 USD for children aged 2-11, and free for children under 2.
CHANGING DEPARTURE DATE
Changes to departure dates are not permitted once Machu Picchu tickets are purchased. Tickets are non-transferable and non-refundable. The deposit is non-refundable if you cancel.
PASSPORT REQUIREMENTS
Bring your original passport, which must match the number used to book your tickets. The passport will be checked at Machu Picchu and the train. If renewing or changing your passport, provide both old and new passports to avoid a $25 fee per person. You must bring both passports if you do not want to pay the fee.
WEATHER
Weather can be unpredictable. We recommend bringing a warm jacket for early mornings and a rain poncho for possible showers.
HOTEL DROP-OFF
We provide hotel drop-off after your tour. If you have booked a hotel in the Sacred Valley (e.g., Ollantaytambo or Urubamba), we will drop you there as well. If staying in Ollantaytambo before the trek, we will pick you up from there.
ALTITUDE SICKNESS
Acclimatization is crucial. Drink water, coca tea, and use oxygen if needed. Our guides are trained to handle altitude sickness. Consider booking a Cusco City or Sacred Valley Tour to help with acclimatization.
TIPPING
Tips are not compulsory but appreciated for excellent service. They inspire high-quality service and are a standard practice in the tourism industry.
SUSTAINABILITY
We are dedicated to sustainable and responsible tourism, protecting the environment, and benefiting local communities. Our staff is trained to respect and understand local culture and environment.